COVID Precautions For Patients & Visitors | Chris O'Brien Lifehouse
covid-concierges

We know how hard the current COVID restrictions are on our patients, their family members and loved ones, but please know we are here to support you.

Your care and safety remains our number one priority and we sincerely thank you for your understanding during this difficult time.

Together with your support, we have been able to keep all our services operating and maintain our uncompromising standard of care throughout the pandemic.

To ensure everyone’s safety, please see our current regulations for patients and visitors attending Chris O’Brien Lifehouse below…

INPATIENTS

NO VISITORS are permitted for patients staying for one or two nights.

ONE VISITOR only is permitted for patients staying for three nights or longer – please note this is one nominated visitor for the duration of the stay.

ALL INPATIENT VISITORS:

    • Please DO NOT attend Chris O’Brien Lifehouse: if you have symptoms or signs of COVID including fever, cough, sore throat, tiredness, loss of taste or smell; if you are required to isolate due to a positive test for COVID; or if you are a close contact of a COVID case.
    • If you do not have any COVID symptoms, please bring your own Rapid Antigen Test and perform it under the supervision of our staff at our COVID Concierge Desk.
    • A mask must be worn at all times while you are in Chris O’Brien Lifehouse. This includes while you are inside a patient’s room.

ALL INPATIENTS – you must wear a surgical mask when staff or visitors enter your room, or when you are outside your room.

 

OUTPATIENT CLINICS, DAY THERAPY & RADIATION THERAPY

NO VISITORS are permitted to attend clinic appointments.

ALL PATIENTS ATTENDING CLINICS

    • If you do not have any COVID symptoms, you may attend your appointment. Please remember that you must wear a mask at all times in the hospital.
    • Please DO NOT attend Chris O’Brien Lifehouse if you have symptoms or signs of COVID including fever, cough, sore throat, tiredness, loss of taste or smell; if you are required to isolate due to a positive test for COVID; or if you are a close contact of a COVID case.
    • If you do have symptoms, or are required to isolate, please contact your treating doctor or team for advice.

APPOINTMENTS – Your clinic appointment may be done via Telehealth. We will contact you if there is any change to your upcoming appointments.

 

ALL PATIENTS & VISITORS

If you feel that the guidelines outlined above will present a problem for you, please discuss with your treating doctor.

 

PATIENTS BOOKED FOR SURGICAL PROCEDURES

If you are booked for surgery, we will contact you prior to the date to explain what will happen on the day, update you on our COVID procedures and discuss any concerns that you may have.

 

OVERSEAS TRAVELLERS

Entry to Chris O’Brien Lifehouse is not permitted within 7 days of arrival. Additionally, you must have had a negative rapid antigen test on day 6 after your arrival. Additional information can be found at this link.

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